FAQ's

What makes you different from the other Chikanakri brands ?

Our brand's commitment to using the finest Chikankari stitches (2-taar) on handwoven cottons, linens, and silks sets us apart from many other Chikankari brands in the market who are using synthetic fabrics like Cotton voiles, polyster banarasis and viscose georgettes in the name of the craft.
We believe that supporting artisans and using natural fibers contributes to a more environmentally friendly and socially responsible approach to fashion.
The combination of Chikankari embroidery or other Indian crafts and natural fabrics can result in a unique and elegant aesthetic. The customers appreciate the softness, texture, and drape of these fabrics, which can enhance the overall look and feel of the garments.

Which Indian crafts do you work with ?

Our brand works with a diverse range of Indian crafts, each with its unique techniques and cultural significance.

Chikankari: This is our primary focus, and it involves delicate and intricate embroidery work on fabrics, particularly handwoven cotton, linen, and silk.

Zardozi: Zardozi is an embroidery technique that uses metallic threads, beads, and sequins to create ornate designs. It adds a touch of opulence to textiles and garments.

Kalamkari: Kalamkari is known for hand-painting or block-printing intricate designs on fabric using natural dyes. It encompasses two distinct styles: Srikalahasti and Machilipatnam.

Batik: Batik is a fabric dyeing and decorating technique involving wax-resist dyeing. It results in vibrant and often abstract designs on textiles.

Bandhani: Bandhani is a tie-dye technique where small portions of fabric are tied with threads to create patterns before dyeing. It's popular in regions like Gujarat and Rajasthan and is used to create colorful patterns.

Do you sell Authetic or machine Chikankari ?

Chikankari is indeed a hand-done embroidery technique, and there is no authentic machine-made Chikankari. What some people refer to as "machine Chikankari" is, in fact, not Chikankari at all but often a different type of embroidery or fabric embellishment, like Hakoba, which is typically created using machines.
This art is characterized by its intricate and delicate hand-embroidery work, where skilled artisans use various stitches to create beautiful and intricate patterns on fabrics. It is a labor-intensive and time-consuming craft that has a rich cultural and historical significance.

Do you provide customization options, including selecting different colors or requesting custom fittings for specific styles ?

Our brand is open to accommodating custom requests, including alterations in style, color, and custom measurements. We believe in providing personalized fashion solutions to our customers. For a smooth ordering experience for custom orders, you can whats app us at +91-9956044991 or send us an email at labeldarpan@gmail.com

Can we cancel our order once placed or request for customizations after the order is placed ?

We do not accept any cancellations or customization requests once an order is placed.
However the customers can discuss customization options with us before placing an order through whats app at +91-9956044991 or send us an email at labeldarpan@gmail.com

Can we request for an urgent delivery ?

For customers who have special events or occasions and need their orders delivered within a specific timeframe, we would be happy to prioritize their orders.

Handcrafted garments often require time and meticulous attention to detail, so it's understandable that there may be standard production timelines which are mentioned in the garment details. Please connect with us through whats app us at +91-9956044991 or send us an email at labeldarpan@gmail.com for such prioritization requests.

Do you ship International?

We do ship domestic as well as international. Shipping within India is on us. For international orders, shipping costs will be calculated according to the country, weight and order value. Any custom/import duty at time of international order delivery is to be borne by the customer. No COD available for both domestic and international orders.

What if there is a variation in the embroidery / colour once we receive the order.

Please understand that there is uniqueness and variations that comes with handmade craftsmanship. There is a possibility of

a) Slight dissimilarities in hand-embroidered products due to human involvement.
b) Potential variations in color and finish of products which actualy authenticates handmade items.
c) The natural weaving irregularities and slight stains that may be present in tissue fabric which are not stains but the warp and weft of zari used in the tissue fabric
d) The product images serve as illustrations and actual colors may vary due to various factors like lighting and monitor settings

However if there are major defects in the garment which is quite not possible as we do intense quality check before sending your orders, you can still connect with us through whats app us at +91-9956044991 or send us an email at labeldarpan@gmail.com with the pictures of the defect within 24 hours of receiving the order

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at Labeldarpan@gmail.com

Other inquiries? Let's chat.

Please email us at Labeldarpan@gmail.com